Privacy Policy

Home Warranty Pros, Inc. (“we,” “us,” or “our”) respects your privacy and is committed to protecting it through compliance with this Privacy Policy. This policy applies to information collected on our website, www.myhomewarrantypros.com, in accordance with the California Consumer Privacy Act (CCPA) and other applicable laws.


1. Information We Collect

We may collect the following categories of personal information from California residents:

1.1 Categories of Personal Information Collected

  • Identifiers: Name, email address, phone number, IP address.
  • Commercial Information: Records of products or services purchased or considered.
  • Internet Activity: Browsing history, search queries, and interactions with our website.
  • Geolocation Data: Your approximate location based on your IP address.
  • Payment Information: Credit card details or payment transaction data only

1.2 Sources of Information

We collect this information from:

  • You directly, when you provide it (e.g., through forms or purchases).
  • Automatically through cookies, tracking technologies, and analytics tools.

2. How We Use Your Information

We use your personal information for the following purposes:

  • To provide and improve our services.
  • To process transactions and fulfill orders.
  • To communicate with you about your inquiries, orders, or promotional content.
  • To improve website functionality and user experience.
  • To comply with legal obligations.

3. Your Rights Under the CCPA

As a California resident, you have specific rights regarding your personal information:

3.1 Right to Know

You have the right to request the following:

  • The categories of personal information we collect.
  • The purposes for which we use this information.
  • The categories of third parties with whom we share your information.

3.2 Right to Delete

You can request that we delete the personal information we have collected about you, subject to certain legal exceptions.

3.3.1 Consent and Opt-In

By providing your phone number and opting in to receive text messages, you consent to the collection and use of your personal information as described in this policy. We ensure that your consent is obtained explicitly and that you are informed about the types of messages you will receive.

3.3.2 Right to Opt-Out

You have the right to opt-out of the sale of your personal information. Note: We do not sell personal information.

You have the right to opt out of receiving text messages from Home Warranty Pros at any time. To opt-out, you can reply “STOP” to any text message you receive from us.

3.4 Non-Discrimination

We will not discriminate against you for exercising your CCPA rights. For example, we will not deny you goods or services or provide a different level of quality based on your choices.


4. How to Exercise Your Rights

To exercise any of your rights under the CCPA, please contact us using the information below. We will verify your identity before processing your request.

  • Email: team@myhomewarrantypros.com

5. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required by law.


6. Sharing Personal Information

We do not sell your personal information. However, we may share it with:

  • Service Providers: Vendors and partners who assist us with website operations, payment processing, or marketing.
  • Legal Compliance: Authorities if required by law.
  • Sharing of Personal Information:
  • We do not share, sell, or disclose your personal information or mobile opt-in data to third parties without your explicit consent, except where required by law. Your information is kept confidential and used solely for the purposes you have agreed to. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with third parties. Text messaging opt-in data is not being shared with third parties..

7. Cookies and Tracking

We use cookies and similar technologies to:

  • Improve your browsing experience.
  • Track website analytics.
  • Provide targeted advertisements (if applicable).

You can manage your cookie preferences through your browser settings.


8. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be effective immediately upon posting the updated version, and the “Last Updated” date will reflect the latest version.


9. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Email: team@myhomewarrantypros.com

Phone: 888-457-5888